Safe and Hygienic Rentals
1. How do you ensure the hygiene and cleanliness of your rental baby products?
At Bébé on Board, your baby's safety and well-being are our top priorities. To ensure impeccable hygiene and cleanliness, we follow a rigorous sanitization process for all our rental products. After each rental, our professional team thoroughly cleans and disinfects each item using industry-approved, baby-safe cleaning agents. We pay special attention to high-touch areas and fabric surfaces, leaving no room for germs or contaminants. Rest assured, when you receive a rental product from us, it will be in pristine condition, ready for your baby to enjoy safely.
2. Can you provide more details about your sanitization procedures?
Certainly! We believe in complete transparency, and that's why we'd like to share our sanitization procedures with you. We are partnering with MJ Services Group, the leading Lebanese company in sanitizing and deep cleaning. After a product is returned to us, it goes through a multi-step process. First, we carefully inspect the item to identify any wear or tear. Then, it undergoes a thorough cleaning process, where it is washed with baby-safe detergent and hot water. For disinfection, we use approved disinfectants that are effective against a wide range of germs and bacteria.
For expats, locals & tourists
1. What services do you offer for Lebanese expats?
We offer baby product rentals in Lebanon specifically designed for Lebanese expats living abroad. You can rent a wide range of baby equipment and products to make your visit to Lebanon more convenient and comfortable for your little ones.
Our rental service is also designed to cater to the needs of Lebanese residents who may require temporary access to baby equipment and products. Whether you have guests with infants or need additional items for a short period, we are here to assist you.
2. How can I rent baby products from your website?
Renting baby products from our website is easy. Simply browse through our available inventory, select the items you need, choose the rental duration, and proceed to the checkout. We offer a hassle-free online booking system.
3. Can I rent baby products for a short duration?
Yes, we offer flexible rental durations to accommodate your needs. Whether you need the items for a few days or a few weeks, you can choose the rental duration that suits you best.
4. What types of baby products can I rent?
We provide a wide range of baby products for rent, including strollers, car seats, cribs, high chairs, baby monitors, and much more. You can find all the essential items you need to ensure your baby's comfort during your stay in Lebanon.
5. Is delivery available for the rented items?
Yes, we offer delivery services to various locations in Lebanon. During the checkout process, you can provide your preferred delivery address, and we will ensure that the rented items are delivered to your doorstep.
6. Can I rent baby products for a single day or weekend?
Yes, we offer flexible rental options, including daily and weekend rentals. You can choose the rental duration that suits your specific needs.
7. What if I need a specific item that is not listed on your website?
If you require a specific baby product that is not listed on our website, please reach out to our customer support team. We will do our best to accommodate your request and source the item for you.
8. Are your rental rates affordable?
We strive to provide competitive and affordable rates for our baby product rentals. Our pricing is transparent and displayed on our website. You can select the items you need and view the rental costs before proceeding with the booking.
9. What payment methods do you accept for rentals?
We currently accept payments through credit cards and PayPal only, while actively working on integrating cash or money transfer options in the near future to offer more flexibility to our valued customers.
10. What if I encounter any issues with the rented baby products?
In case you face any issues with the rented items, please contact our customer support team immediately. We will assist you and strive to resolve the issue as quickly as possible to ensure your satisfaction.
If you have any other questions or require further assistance, please feel free to contact our customer support team. We are here to help make your experience smooth and enjoyable.